Check Your Credit Accounts - Web
Your Credit Account holds the credits you'll use to enroll in and participate in credit-based courses. Credits are usually deposited into your account by an administrator. If you ever have questions about getting more credits, please contact your administrator.
The system manages two types of credit accounts:
- Personal Credit Account: This is your individual account. Credits here are yours to use for any credit course you enroll in.
- Learning Group Credit Account: If you are part of a Learning Group that enrolls in courses, your credits for those specific courses might come from the group's shared credit account, managed by an administrator.
View Credit Account
To view the details of your credit accounts in LearningOS:
- On the main dashboard of LearningOS, click your Profile Photo to open the Account Settings.
- From the dropdown menu, click Credit Accounts to view the following details for each account:
- Account Number: The unique identifier for the credit account.
- Account Name: The name of the credit account
- Account Type: The type of credit account. There are two types of credit accounts: personal and learning group.
- Credit Balance: Available credit of credit account. The system displays the final available credit of credit account.
- Last Updated: The most recent date when the credit balance was updated.
- Hover your cursor over the account to reveal the View button, and then click it to open the transaction history.
- There are five types of transactions:
- Deposited credits: When an admin deposited credits to credit account.
- Withdrew Credits: When an admin withdrew credits from credit account.
- Deposited to the course [Course Name]: When an admin deposited credits from credit account to a course. Once you're enrolled in a credit-based course, you'll have a specific Credit Balance just for that course.
- Refunded from the course [Course name]: When an admin refunded credits from a course. Withdrawing credits from a course will result in a credit refund to credit account.
- Deactivated in the course [Course name]: When an admin deactivated you in a course. Deactivating a learner within a course will refund any remaining credits to credit account.
- The transaction history includes the following details:
- Transaction Date: The date when the transaction occurred.
- Description: A brief description of the transaction.
- Amount: The amount of credit deposited or withdrawn.
- Balance: The remaining balance after the transaction.
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